Scheduling Sick Visits for Your Child
When your child is ill, you want him to feel better as quickly as possible. We do too! When childhood illnesses cause problems such as fevers, diarrhea or ear infections, you can count on our experienced team to evaluate and treat children and counsel worried parents. Never hesitate to call for advice regarding whether or not to schedule a sick visit. Sometimes, we can give you strategies to treat the symptoms at home instead of having to come visit us.
SAME-DAY SICK VISITS
COVID-19 related changes: Most sick visits will have an initial telemedicine visit to determine if your child may be able to be treated without coming into clinic. During the COVID-19 pandemic, we are seeing all of our sick patients at our West Little Rock location. Many times we are actually able to see your child in the car, without coming into the clinic. Call our office to schedule an appointment or for any questions.
We reserve a significant portion of each day to sick visits to accommodate you and are almost always able to accommodate same day appointments for your sick child. Parents and caregivers may call our office weekdays from 8 a.m. to 5 p.m. to schedule a sick visit appointment during regular office hours. We can also schedule appointments from 8 AM to 11:30 AM Saturdays.
Typically, our Maumelle and West Little Rock offices offer walk in appointments for urgent care needs from 8:20-10AM Monday through Friday. Due to COVID-19, we are NOT seeing walk in patients at this time. This is a great option for kids who woke up with a sore throat, or had fever or other symptoms such as vomiting starting the night before. We do ask that these hours not be used for chronic conditions such as asthma, chronic headaches, ADHD medication management, behavior concerns, or check ups. We will ask you to schedule a regular appointment time for these visits.
COMMON REASONS TO CALL US FOR A SICK VISIT
Peak times for sick child visits occur each fall and winter during cold and flu season. We anticipate those busy times and adjust our office schedule to ensure that your child can be seen and treated as soon as possible. To help answer some common questions you may have, we have an awesome, free resource for parents and caregivers. The American Academy of Pediatrics provides a symptom checker for the most common childhood illnesses and injuries, from animal bites and bee stings to sore throats and earaches. Visit the HealthyChildren.org symptom checker, or contact our office to speak with a nurse or provider who can assess the situation prior to scheduling an appointment. When leaving a message with the nurse or receptionist, please provide our pediatric office with the following important details:
- Your child’s name
- Symptoms and duration
- Therapies you’ve tried (Motrin, ice packs, fluids, etc.)
- Contact phone number